When do the issues come out?
Spring issue: March 10th
Summer issue: June 10th
Autumn issue: Sept 10th
Winter issue: Dec 10th
It can take up to 4 weeks to reach destinations throughout the US, though it’s usually less time than that. For international subscriptions, it can take up to 8 weeks to receive your issue. If the relevant time has passed and you still haven’t gotten your issue, just send us an e-mail at email@example.com.
When will my subscription start?
It depends on when you subscribed. Subscriptions (and resubscriptions) always start with the next issue due to be sent to the printer. The subscription page will reflect this, letting you know which issue you are starting with and when it will ship.
If you missed that, take a look at your receipt it will tell you which issue your sub starts with (#2, #3, #4…).
Failing all of that, if you subscribed between the following dates:
Dec 1 – Feb 28: you’ll start with the Spring issue
Mar 1 – May 31: you’ll start with the Summer issue
June 1 – Aug 31: you’ll start with the Autumn issue
Sept 1 – Nov 30: you’ll start with the Winter issue
Can I just resubscribe anytime and you‘ll make sure it’s right?
Yes! If you resubscribe before your current subscription is up, your new issues will be added to your subscription!
How can I tell when my subscription is due to be renewed?
Printed above your name on the mailing label on each issue in your subscription is the issue your subscription ends with. If it’s your last issue, it will say something like “This is your last issue! Resubscribe by (date)”. We also send e-mail reminders. You can also use the code on your magazine label to log on to our website and check your subscription.
I renewed my subscription but I think I missed an issue, what do I do?
The easiest way to remedy this is to go to the page of the issue you missed and order it as a single issue. As much as we’d like to just pack one up and send it to you and manually adjust your subscription, the weight of the issue makes single issues much more expensive to ship than subscription issues (see the next question for why this is).
Why is a single issue so much more than one included in a subscription?
Our magazine is heavy! It weighs over 13 ounces and because of that, issues shipped from our post office have to go priority flat rate. However, if it’s shipped from our printer’s (as subscription issues are) we can utilize our “periodical postage” status and it’s much (much) cheaper.
How come shipping is so expensive on back issues?
Our magazine is heavy! It weighs over 13 ounces and because of that, issues shipped from the post office have to go priority flat rate. However, if it’s shipped from our printer’s (as subscription issues are) we can utilize our “periodical postage” status and it’s much (much) cheaper. It’s a good reason to subscribe!
How come international subscriptions are so darned expensive?
They really are, aren’t they? I wish it wasn’t the case but it costs us $14 to mail one issue of PLY to ANYWHERE other than the US and Canada. Anywhere! So if you multiply that by 4 (the number of issues included in a subscription) it’s $56! Our subscription price for those locations is $64, only $8 more than it costs to ship. If you divide that by the 4 issues, we only get $2.00 above shipping for each issue which, I’m sad to say, doesn’t even cover the cost of the printing. We decided to take a loss on it because it’s really important to PLY to have international readers and contributors. So you see, while it is expensive, it’s really as cheap as we can make it. We hope you’ll still subscribe.
I just moved, will my magazine get to me?
No! Not unless you let us know. Do that by logging in and changing your address or e-mailing us to do it! Don’t rely on the Post Office to forward your PLY Magazine, they aren’t required to forward periodicals (though they sometimes do).
Can you make my mail carrier stop folding my PLY Magazine?
I wish we could but we really can’t. The best option is to ask your personal carrier to not fold it – knitting her/him a hat might help.
Should I advertise in PLY?
Yes! Really, you totally should. We only have 12-15% advertising and as such, our ads get noticed! It’s easy too. To find out more information please visit our advertising page. We also have website ads that are pretty sweet, too.
How do I get my fiber/tool/item in PLY?
You just have to send it to us and we’ll keep it in the PLY studio. If it’s perfect for a shoot, we’ll use it and credit you/your shop on the Independent Spinner page. Make sure you send us your shop info! For more info, visit our submit products for review page.
Can I carry PLY in my shop/LYS?
Yes you can! Use the contact form to get in touch.
Who does all the illustrations in PLY?
Unless it says otherwise, all of PLY’s art work is done by Kitten Boggs.
I love PLY, what can I do to help?
Of course, we also accept letters, e-mails, size 8.5 handknit socks (because we don’t have time to knit any more and our feet are cold), and home-baked cookies!
I’d like to send you some home-baked cookies, where should I send them?
PO Box 247
Grain Valley, MO
The magazine shipped and I haven’t gotten mine yet, what can I do?
I’d like to tell you that each subscriber gets his/her issue within a week of shipment but it’s just not true. Whether it’s the USPS, our own periodical postage status (which makes it cheaper to ship but also slower to arrive), or because there are a lot of mail carriers that are secretly spinners, it sometimes takes weeks! That’s right, we mail all the copies on the same day and we hear of them arriving around the US up to 3 weeks later! And don’t even get me started on Canada. The guards there must LOVE spinning because it sometimes takes 6 weeks to get to our Canadian readers. I wish there was something I could do to make it all go faster, but there isn’t. If your in the US and your issue is more than 3 weeks late, please contact us. Same for it you’re out of the US and it’s more than 6 weeks late.
How can I get one of the issues you’re sold out of?
Sorry, PLY readers are voracious and we didn’t know that at first. We sold out of issue #1 within a month and had to reprint twice and now we’re out again! We’ll try and print lots and lots of extra copies of each issue but sometimes we do run out. When we do reprints, we’ll announce it high and low!
When will a digital version of PLY be available?
I wish I had better news with regards to a digital version. We just can’t afford it! Unlike most magazines that have 40-75% advertising, we only have 12-15% so all of our revenue comes from subscriptions. Other magazines can use a digital service because they make their money from advertising. We make our money from subscriptions so we can’t afford for a digital service (zinio, for example) to take the majority of each sub price. Sorry! As soon as there is a way, we’ll do it!
I want to subscribe on behalf of my guild, how do I do that?
We’d love to have your guild subscribe to PLY! Simply subscribe as if it’s a regular person, but enter the name of the guild as the “first name” and the word Guild as the “last name” in the subscription form.
Can I purchase a subscription to PLY as a gift?
Absolutely! And aren’t you just the best friend/relative/Secret Santa ever?!?
When you go to our webpage and click to subscribe, you’ll see a box at check-out that says “I’m giving this as a gift!” Check that box, and then fill in your information for the billing portion and the recipient’s information for the shipping portion and you’re all set.
I want to subscribe but I don’t want to pay by credit card/PayPal. What do I do?
We will happily take your check! Simply make it out for the appropriate amount (a 1-year subscription is $36 in the US, $46 in Canada and $64 everywhere else) and include a note with your name and address information. Then mail it to:
PLY Magazine, PO Box 247, Grain Valley, MO 64029
I have a great idea for a future issue of PLY! Where do I send it?
That’s great! One of our core beliefs here at PLY is that every spinner has something to contribute to the greater conversation. As such, we welcome contributions from all spinners.
If you’d like to contribute an article, design, or project to a future issue of PLY, keep an eye on our Mood Board to see where your idea might fit in with a future issue’s theme. Then send your proposal to firstname.lastname@example.org, being sure to read through our Submission Guidelines first.
If you’ve got an idea for a theme for a future issue, e-mail us at email@example.com. We can’t promise to use every idea (there are so many great ones!), but we will put your idea in our file and keep it in mind!
FAQs didn’t answer your questions?
Please send us an email through our contact form.