Hello, fabulous spinners! As you probably know, we work really hard to bring you what we feel is the best the world of spinning has to offer, from our articles to our fiber choices to the products & services we recommend in the pages of PLY. Since we are human, though, we are susceptible to errors, and it looks like we’ve made one in the winter issue.
In the SCENE section, we recommended the iSpin Toolkit app. Jacey herself has and uses this app regularly and has never had a problem, but a few of you have written to us to say that you purchased it and now it’s not working. If you find yourself in this situation, we recommend you contact the designer, email@example.com. If you don’t get a response that satisfies you, we’d recommend disputing the charge with your credit card company.
We’re sorry if we’ve caused any of you a hassle because of this recommendation. Unfortunately we couldn’t have foreseen this, but we regret any trouble it may have caused!